Thank you for visiting and shopping at FocusPet.co.za

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

The Courier Guy – Gauteng
Estimated Delivery Time – 1-2 business days
Shipment Cost – R85.00

The Courier Guy – Other Major Metros – North West, Northern Cape, Mpumalanga, Limpopo, KwaZulu-Natal, Free State, Eastern Cape, Western Cape
Estimated Delivery Time – 1-3 business days
Shipment Cost – R125.00

**Some outlying areas are only serviced on certain business days of the week.

Delivery delays can occasionally occur due to external factors beyond our control.

Shipment to P.O. boxes

RockBros.co.za ships to physical addresses within South Africa only.

No order can be shipped to P.O Boxes.

Shipment confirmation & Order tracking

Once your order is shipped, you will receive shipment confirmation and tracking details via the email you indicated on the order.